Terms of Service

Effective Date: April 11, 2026 Last Updated: April 11, 2026

Please read these Terms of Service ("Terms") carefully before using the Harnden Studio website or engaging our services. By accessing our website or submitting a form, you agree to be bound by these Terms.

1. About Harnden Studio

Harnden Studio provides AI automation consulting and implementation services for small businesses. Our services include, but are not limited to, Voice AI systems, Text AI systems, review management automation, and workflow design.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

Submit false or misleading information through any form on our site

Attempt to gain unauthorized access to any part of our website or systems

Use our website to transmit spam, malware, or harmful content

3. Consultation Requests

Submitting a form on our website is a request for a consultation only. It does not constitute a contract or guarantee of services. A formal engagement begins only when both parties have agreed to a written proposal or service agreement.

4. Intellectual Property

All content on this website — including text, design, graphics, and code — is the property of Harnden Studio and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

5. Services and Deliverables

The specific scope, timeline, and deliverables of any engagement will be defined in a separate written agreement between Harnden Studio and the client. These Terms govern your use of our website and general inquiry process only.

6. Disclaimer of Warranties

Our website and any information provided on it are offered "as is" without warranties of any kind, express or implied. We do not guarantee that our website will be error-free, uninterrupted, or free of harmful components.

7. Limitation of Liability

To the fullest extent permitted by law, Harnden Studio shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or reliance on information provided herein. Our total liability in any matter related to these Terms shall not exceed the amount paid by you to Harnden Studio in the three months preceding the claim.

8. Third-Party Tools and Services

Our services may involve the use of third-party platforms and tools. Your use of those platforms is subject to their own terms of service and privacy policies. Harnden Studio is not responsible for the performance, availability, or policies of third-party providers.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website following any changes constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms, please contact us at: https://harndenstudio.com/ai-consultation